This is the harsh truth: the majority of HVAC failures occur because someone ignored a step. Did not calculate the load properly. Used undersized equipment. Misjudged the insulation needs. We’ve fixed countless of these disasters. And each and every time, we file away another lesson. Like in 2017, when we began adding smart thermostats to all installation. Why? Because Sarah, our lead tech, got sick of watching homeowners lose money on poor temperature control. Now clients save $500+ yearly.